In the Nonprofit Success Pack, or NPSP, you can track the original $50 as a hard credit (the actual donation itself), and the matched $50 as a “soft” credit because the donor influenced the donation, but did not actually make it themselves. Soft Credits and Opportunity Contact Roles in NPSP Examples of soft credits include matched donations, donations given by another member of the household, peer-to-peer fundraising, donor advised funds, or donations that someone influenced by being part of a board. Capturing this data accurately is important for accounting purposes, and for nonprofits to expand their fundraiser and donor bases. Nonprofits like to track soft credits to capture the total influence that their contacts have on donations that they may not have given directly. The original donor therefore gave $50 plus a $50 soft credit, through their company’s matching gift. A common example of a soft credit is credit for a matching gift: if a donor gives $50 to your organization, and their company matches it, the total donation will be $100. What is a Soft Credit?Ī soft credit is a credit for a donation that a contact or donor did not actually make, but may have somehow influenced. Whether you’re new to NPSP or you’ve been using it to manage your donors and donations for years, you’re going to want to know about some new functionality in the Spring ‘20 Salesforce release that will make it easier for you to automate the way your organization calculates soft credits.
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